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e2e by MSD Animal Health Setting up an account

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e2e (end-to-end) by MSD Animal Health
Setting up an account

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Aqua (excluding trout), poultry and pig products

On the 1st January 2021 MSD Animal Health pig products joined our integrated livestock lines for poultry and aquaculture (excl. trout) products as part of our direct supply portfolio.

e2e (end-to-end) by MSD Animal Health is the online eShop platform where you can order our aqua (excluding trout), poultry and pig products. Customers purchasing our trout products will need an account with MWI, who will provide ordering and distribution services for these products.

Working with you directly via our eShop platform ensures we can support your integrated livestock orders in one place.

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Account set up form
To purchase our pig, poultry and aquaculture (excl. trout) products, you will need to set up an e2e account. To do this, please complete the account set up form and return this via email to srvmaxx@msd.com.

Want to know more about our e2e online shop?

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We welcome your feedback

Please share your feedback with us below and provide your details if you would like to be contacted regarding your comments.

Please do not use this to report an adverse event. If you wish to report an adverse event please send an email to: vet-support.uk@msd.com or visit www.msd-animal-health-hub.co.uk/PVForm and one of our advisors will be in contact at their earliest possible opportunity.

  • Privacy Notice

    MSD AH Privacy Notice:

    The personal information (name, practice name and email address) you provide will be processed for the purpose of contacting you regarding your feedback. By providing your details, you consent to the processing by MSD Animal Health UK Ltd, MSDAH, acting as data controller.

    Consistent with the purposes described above, you acknowledge that the Personal Information you provide to MSD can be transferred to Merck & Co., Inc. (Rahway, NJ, USA), which operates as MSD outside of the U.S. and Canada; its subsidiaries and/or to companies globally that provide services on our behalf, if that is required, and in accordance with applicable laws and our instructions. This may include international transfers in compliance with the Data Protection Act 2018 and General Data Protection Regulation 2018, Binding Corporate Rules and Standard Contractual Clauses. Any party handling information on behalf of MSD is contractually obliged to process your personal information in accordance with the same privacy standards as MSD. Retention period applied will be ten years.

    If you choose to exercise your data protection rights you can submit a request using the following link https://dsr.msd.com/DSR/United_Kingdom/English/ in your browser where you are able to request access, correct or delete your personal information. If you have questions or concerns about our use of your personal information, please contact us at the following email address: msdukdpo@msd.com, alternatively you also have the option of contacting the UK Information Commissioners Office. For more information on our privacy practices and policies, please check our privacy commitments: https://www.msdprivacy.com/uk/en/.

We’re here to help!

If you have any questions, please contact your MSD Animal Health Account Manager or the MSD Animal Health customer support line on 01908 685 685 option 3 or email ah-customer-services.uk@msd.com.


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