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1. I don’t have permission to view some pages I am interested in

Certain pages on this website are only available for veterinary surgeons or other healthcare professionals. To be able to access those pages, you need to register and we will then validate your professional status, before approving your account. We aim to do this within three working days.

2. I cannot create an account

Please go to register and complete the fields. If you are having any difficulties, please select ‘New Account Creation’ on our contact us form.

3. I have forgotten the email address and/or password I registered with

You can securely reset your password from the login page, or contact us and select Request Account Activation for a reminder of your email address.
 

If the answer to your question is not shown above, please email us and we will be happy to help you.