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- MSD Animal Health Expands Aqua Portfolio to Include Vaki
We are proud to announce the expansion of our aqua product portfolio to include the Vaki line of products. Our innovative aqua portfolio now allows fisheries to identify animals, monitor their activity, anticipate their health needs and help people manage and care for them.
Vaki is a leader in fish farming and wild fish conservation monitoring equipment and real-time video monitoring technology to advance fish health and welfare. Innovative products include fish counting and size estimation to help facilitate planning and real-time decision making for fish farmers. VAKI SMARTFLOW® and RIVERWATCHER® provide a higher level of automation and contribute towards increased efficiency and improved welfare in both fish farming and wild fish research.
The Vaki brand will remain and from 1 March 2021 the purchase of Vaki products and services should be made through MSD Animal Health UK Limited. Your Vaki and MSD Animal Health contacts remain the same so feel free to reach out if you have any questions.
What this means for you
You will need to take the following actions to purchase Vaki products from MSD Animal Health.
- Set up MSD Animal Health UK Limited as a vendor in your system.
- Vaki Products should be ordered in the normal way with your Vaki area manager and any service needs requested via your service engineer, with the understanding that this portfolio now resides within MSD Animal Health UK Ltd.
- Any orders not completely fulfilled by Vaki Scotland Limited by 1 March 2021 will be completed by MSD Animal Health UK Limited after 1 March 2021.
- Invoices currently open with Vaki Scotland Limited or any other Vaki affiliates should still be paid as normal (no change of invoices issued by Vaki).
- Any disputes or deductions for orders or invoices that occurred prior to 1 March 2021 should be directed to Vaki Scotland Limited; after 1 March 2021, the disputes or deductions for Vaki products or services should be directed to MSD Animal Health UK Limited.
- Any warranty claims and servicing requests should be made to MSD Animal Health UK Limited irrespective of the date of purchase, via your normal contacts.
Customer Purchase Orders
Purchase Orders for the Vaki products or services will need to be placed with MSD Animal Health Limited.
Please send orders to your Vaki area manager.
The new vendor MSD Animal Health Limited will need to be set up with the following details:
- MSD Animal Health Limited
- VAT registration GB 763 8909 81
Invoices issued by Vaki Scotland Limited should continue to be settled with existing details.
Payment remittances, invoicing or payment related questions for MSD Animal Health UK Limited invoices please contact:
- E-mail: email@example.com and cc your area manager.
- Tel: 01908 685685, dial option 2
Please note that invoices from MSD Animal Health Limited will be delivered via email.